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Required Skills: · Identifying customer needs · Soft Skills including empathy, strong passion for customer experience · Processing surveys, gathering and maintaining account information · Resolving and answering questions and concerns · Ability to effectively communicate with a diverse customer base Company Profile : Chandigarh BPO /KPO / TELECALLER / TL Required Education 12th, Graduation, Post Graduation Experience Fresher Salary Range 1,50,000 - 2,00,000