Tele Counselor Go back

Required Skills: Outgoing and energetic attitude It’s a fact: We’ve all had bad customer service over the phone. (Some of us have smashed cell phones as evidence.) Now think back to those times when you had really good service... Remember how you were smiling after the call ended, because you got exactly what you needed? This is your motivation. Good listening skills Practice active listening - don’t interrupt customers, but engage them. Make sure you understand what they’re asking. Ask questions. You may have scripts and cues to read from, but don’t be a robot. (And don’t tell them any bad jokes.) Multi-tasking ability If you’ve tried to program your DVR while eating lunch and text messaging your friend - all at once - then you should be cool juggling multiple tasks at work.

Company Profile : Chandigarh COUNSELOR / COORDINATOR / RECEPTIONIST / OFFICE ASSISTANT / CLERICAL

Required Education 10+2/Graduation

Experience Fresher

Salary Range 2,00,000 - 2,50,000