Required Skills: Contacting potential or existing customers to inform them about a product or service using scripts
Answering questions about products or the company
Asking questions to understand customer requirements and close sales
LudhianaBPO /KPO / TELECALLER / TL
Required Skills: A Deep Knowledge of the Business. ...
The Ability to Measure and Assess Staff Training Needs. ...
Strong Communication and Interpersonal skills. ...
A Passion for Continuous Learning. ...
Innovative Thinking. ...
Embrace Efficiency.
MohaliBPO /KPO / TELECALLER / TL
Required Skills: Communication. As a leader, you need to be able to clearly and succinctly explain to your employees everything from organizational goals to specific tasks. ...
Motivation. ...
Delegating. ...
Positivity. ...
Trustworthiness. ...
Creativity. ...
Feedback. ...
Responsibility.
MohaliBPO /KPO / TELECALLER / TL
Required Skills: Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
MohaliBPO /KPO / TELECALLER / TL
Required Skills: A Clear Communicator. Effective team leaders communicate clearly. ...
Organized. ...
Confident in the Team. ...
Respectful to Others. ...
Fair and Kind. ...
An Example of Integrity. ...
Influential. ...
Willing to Delegate
PanchkulaBPO /KPO / TELECALLER / TL
Required Skills: Outgoing and energetic attitude. It's a fact: We've all had bad customer service over the phone. ...
Good listening skills. Practice active listening - don't interrupt customers, but engage them. ...
Multi-tasking ability. ...
Excellent problem-solving capabilities. ...
Computer experience.
MohaliBPO /KPO / TELECALLER / TL