Required Skills: Patience. If you don't see this near the top of a customer service skills list, you should stop reading. ...
Attentiveness. ...
Clear communication skills. ...
Knowledge of the Product. ...
Ability to use positive language. ...
Acting skills. ...
Time management skills. ...
Ability to 'read' customers
MohaliBPO /KPO / TELECALLER / TL
Required Skills: Empathy. Understanding the customer and the problem is key for anyone in a customer facing role. ...
Clear communication skills. ...
Product knowledge. ...
Problem-solving skills. ...
Patience. ...
Positive attitude. ...
Positive language. ...
Listening skills.
PanchkulaBPO /KPO / TELECALLER / TL
Required Skills: Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
Influences customers to buy or retain product or service by following a prepared script to give product reference information.
Documents transactions by completing forms and record logs.
Maintains database by entering, verifying, and backing up data.
Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.
ZirakpurBPO /KPO / TELECALLER / TL
Required Skills: Good spoken and written language skills.
Ability to plan and execute.
Ability to persuade and negotiate.
Ability to work under stress.
Ability to work as a team.
ChandigarhBPO /KPO / TELECALLER / TL
Required Skills: Good spoken and written language skills.
Ability to plan and execute.
Ability to persuade and negotiate.
Ability to work under stress.
Ability to work as a team.
MohaliBPO /KPO / TELECALLER / TL
Required Skills: A telesales representative must possess excellent communication and phone skills, patience, a persuasive and persistent nature, and great typing skills.
MohaliBPO /KPO / TELECALLER / TL
